Proof in practice
Case study · Qspec Building Mobility Solutions
Building the leadership structure and processes to scale a fast-growing, owner-led business.
Recruitment · HR advisory · Leadership & Coaching
"Bonnie brings a great mix of professionalism and genuine care, creating a supportive environment where both individuals and teams can thrive. Her insights have helped us strengthen our leadership team and improve our internal culture."
— Ryan Quade, Managing Director, Qspec
From founder led to a senior management team
Project overview
Qspec designs and builds the modifications that give people back their independence, on the Sunshine Coast and across South East Queensland. Ryan built it from the ground up and demand kept growing. In August 2024 he and his leadership team set the objective themselves: transition from a founder led company to a senior management team.
What the partnership covered
- A vision and strategy day that set the vision, six guiding principles and four strategic objectives.
- A five part leadership program for eight leaders, then ongoing one on one coaching.
- An organisation design naming an executive leadership team and a middle management layer beneath it.
- Executive search for an Operations Manager and a General Manager, run on scorecards and psychometrics.
- Role clarity across the team: position descriptions, new contracts and an award classification review.
- A repeatable hiring process the team now owns: interview guides, scorecards and reference checks.
Outcomes achieved
Role clarity and accountability
Documented at every level of the team.
Leadership depth built
Executive and middle management layers.
Continued double-digit growth
Sustained through the leadership transition.
Owner working on the business
A board style approach to direction.
Ready to talk about an embedded HR partnership?
Tell us what's happening in your team and we'll help you choose the right place to start.
Let’s talk about your business