happy humans is operated by Happy Humans Consulting Pty Ltd, ABN 38 612 631 222.
We respect your privacy and handle personal information in accordance with applicable Australian privacy laws.
1. What we collect
Depending on how you work with us, we may collect:
- Contact and enquiry details
- Client and billing information
- CVs, employment history, qualifications and referee feedback
- Recruitment, interview and assessment information
- Employment, performance, conduct, complaint or health information relevant to client work
- Basic website usage information
We usually collect information from you directly. We may also receive it from clients, employers, referees, recruitment platforms and publicly available professional sources.
If you provide information about another person, you must be authorised to do so.
2. How we use it
We use personal information to:
- Respond to enquiries
- Deliver HR advisory, recruitment and leadership services
- Manage recruitment and employment matters
- Maintain client relationships and business records
- Meet legal and regulatory obligations
- Improve our services and website
- Send communications you have requested
We do not sell personal information or use candidate information for marketing.
3. Who we share it with
We may share relevant information with:
- Our team
- Clients and prospective employers involved in a recruitment process
- Referees nominated by a candidate
- Technology and professional service providers that help us operate
- Government agencies or regulators where required by law
We only share information where it is reasonably necessary for our work, you have consented, or the law permits or requires it.
Some service providers may store or access information outside Australia. We take reasonable steps to use providers that protect personal information appropriately.
4. Artificial intelligence
We may use secure business AI tools to assist with drafting, research, summarising and administration.
We limit the information shared, use business accounts with appropriate privacy protections and review outputs before relying on them. AI does not make decisions about individuals.
5. Security and retention
We take reasonable steps to protect personal information from loss, misuse and unauthorised access.
We keep information only while it is needed for our work or required by law. It is then securely destroyed or de-identified where appropriate.
6. Access, correction and complaints
You may ask to access or correct personal information we hold about you.
You can also contact us with a privacy question or complaint. We will consider the matter and respond within a reasonable time. If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner.
Email hello@happyhumans.com.au
Post: PO Box 240, Buderim QLD 4556
7. Website and policy updates
Our website may use cookies and analytics to operate and understand how it is used. You can control cookies through your browser settings.
We may update this policy when our services or information-handling practices change. The latest version will always be available at happyhumans.com.au/privacy.